HELP & SUPPORT

Coteka Support

Coteka is a shared expense and settlement app for two people, including couples, spouses, housemates, and roommates.

If you have any questions, feedback, or requests, please feel free to contact us.

Contact

Please contact us by email. We usually reply within 2 to 3 business days.

Email: support@cabine.io

Frequently Asked Questions

Q. Can I use Coteka by myself?

Yes. You can start recording expenses by yourself first. When you are ready, you can invite your partner later.

Q. How do I invite my partner?

Copy the invitation link from the Settings screen and send it to your partner. Your partner can join by opening the link or by pasting it into "Settings -> Join with invitation link".

Q. Can I choose how payments are split?

Yes. You can choose "Equal split" or "Net income ratio". You can also choose who pays any rounding difference when the amount cannot be split evenly. Individual shares can be adjusted manually.

Q. How do settlements work?

The calendar screen automatically shows the unsettled amount, such as "Your partner owes you ...". After the actual payment is made, record it from "Add -> Settlement" to reset the balance.

Q. I want to change the currency.

The currency is fixed when the group is created and cannot be changed later. If your partner has not joined yet, you can delete the group from "Settings -> Leave" and start again with a new currency. If your partner has joined, leaving keeps the shared history available to them, so please coordinate with your partner before changing currency.

Q. What about monthly fixed costs such as rent or utilities?

You can register them from the "Add -> Recurring payment" tab. They will be counted automatically every month.

Q. Can I change the language or dark mode?

Yes. You can change them at any time from the Settings screen.

Q. How can I change or turn off notifications?

Use "Settings -> Receive notifications." If notifications are not allowed on your device, enable Coteka notifications in the device settings. Notifications may show payment, settlement, or recurring-payment details and amounts, so please also review your lock-screen notification settings.

Q. Do I need to create an account?

No. You can use Coteka right away without signing in.

Q. What should I know about ads?

Coteka may show non-personalized ads on the record screen and after a successful entry is added. On iOS, Coteka does not request tracking permission or use the IDFA. Where required by law, an advertising consent form is shown. If a "Privacy settings" item is shown in Settings, you can use it to change your consent.

Q. I want to delete my data.

If your partner has not joined yet, "Settings -> Leave" deletes the group and its data. If your partner has joined, shared data such as payments and settlements may remain so your partner can continue using the shared history after you leave. For additional deletion requests, contact support@cabine.io.

Q. How can I transfer my data when changing devices?

For data transfer, please contact us at support@cabine.io.